Hotel Kailash Tower, Sheet Basant Hospitality LLP

At Hotel Kailash Tower our effort is to provide our guests with the best hospitality services. We value our guests’ patronage and faith in us as we try and live up to theirexpectations and strive to remain amongst the top Indian hotels for business and leisure travel.

We request our guests to read this policy document carefully before sharing their personal information with us. By visiting our web site / Social Media Pages, the guests accept the practices described in this policy document.

Hotel Kailash Tower Management reserves the right to change the privacy policyfrom time to time and guests are requested to visit our website frequently to learn about therecent changes.

Personal information collected by Hotel Kailash Tower

We may collect the following personal information: Guest name and contact information; date of birth; how they prefer to be addressed in communication from us, preferred modes of communication; job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of credit card, dates of arrival and departure from our hotels / restaurants / other outlets, guests preferences when they stay or dineat Hotel Kailash Tower , transaction history at Hotel Kailash Tower ; offers guests may have availed of from third party marketers in response tocommunication from Hotel Kailash Tower . We may also record details on guestswho have stayed or dined with other guests at Hotel Kailash Tower, includingtheir names and contact details.

Besides the above, we may also collect the following:
→ If you choose to reserve a room online we record your arrival and departure dates, number of guests in the group, details of guest rooms and tariff details.
→ When you make a request for a proposal from our meeting planners, by visiting ourwebsites/ social media pages.
→ When you contact us with your questions or comments.

We do not knowingly collect personal information from individuals under 18 years of age. As aparent or legal guardian, please do not to allow children to submit personal information without prior permission. We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by guests themselves. We may use any health-related information provided by guests only to serve them better and meet their specific needs when they stay or dineat Hotel Kailash Tower.

How does Hotel Kailash Tower use the personal information collected from its guests

We use guests’ personal information to provide them with the services requested from Hotel Kailash Tower, to help them make room reservations, to provide them withinformation about conferences and events at Hotel Kailash Tower, to send thempromotional material on our services by email, direct mail and phone, to conduct surveys fromtime to time, to make offers sourced from third parties, as per guests’ stated preferences or usagepattern exhibited at Hotel Kailash Tower.

How does Hotel Kailash Tower share the personal information collected from its guests, including with third parties

To ensure that you enjoy the service at Hotel Kailash Tower we may share yourpersonal information within the hotel. While doing so, Hotel Kailash Tower willensure that guests’ personal information is handled as per this policy.
→ If a corporate credit card is used, the billing information may be shared with employer.
→ With third parties:
    → We may use the services of third party service providers to provide certain products and services like credit card billing, reservations services, call centre services, mass mailings, forwhich it is necessary to provide personal information. These parties are contractually prohibitedfrom using the personal information for any purpose other than those specified by Hotel Kailash Tower. We may provide information that is non-personal, to certain serviceproviders for their use on an aggregated basis for the purpose of performing their contractualobligations to us. Hotel Kailash Tower expressly prohibits the sale or transfer ofany information to any party outside of Hotel Kailash Tower by such serviceproviders.
    → From time to time Hotel Kailash Tower may partner with other companies to provide co-sponsored or co-branded promotions, products and services and may share guestinformation with our co-sponsor. For example, we may co-sponsor some sweepstakes, prizedraws, competitions or contests on our site with other companies or we may provide prizes forsweepstakes and contests sponsored by other companies. If guest enter one of these sweepstakesor contests, we share this information with our co-sponsor or the third party sponsor.
→ Hotel Kailash Tower with or without prior notice to its guests, may have to sharesome guest information in order to comply with applicable laws or respond to governmentalinquiries or requests from public authorities or to comply with valid legal process, to protect therights, privacy, safety or property of Hotel Kailash Tower , Sheet Basant Hospitality LLP, its guests, employees or the public or to permit us to pursue available remedies or limitthe damages that we may sustain or to respond to an emergency.

Non-personal or anonymous information collected by Hotel Kailash Tower

Information that does not personally identify a guest is referred to as non-personal or anonymousinformation. When guest visit and interact with the sites www.kailashtower.com or third parties with whom Hotel Kailash Tower has contracted to provide services, non-personal information, like, list of website pages visited by guest, could be collected. Technology like cookies could be used to help deliver content as per guest preference, to help guest processtheir reservations or other requests. While this cannot be used to disclose their identity, thisinformation will identify the browser used by guest to our servers when they visit our site. Toremove the cookies at any point from a computer, guests can delete them using their browser.

We also may collect data by using web beacons, clear GIFS, pixel tags or similar means, whichwill tell us when guests visit our site. Non-personal information like the domain name, the areasof the site guest visit, their operating system, browser version, and the URL they visited from,can be identified, which can be used to enhance their online experience by understanding theirweb usage patterns.

From time to time, we may allow third party advertisers to advertise on our websites. These thirdparty advertisers may use technologies like cookies, pixel tags to track which ads the browser used by guest has seen and which site pages they may have visited. Hotel Kailash Tower has no control over the use of this technology or the resulting information and is notresponsible for any actions or policies of such third parties.

We may use or disclose non-personal information for any purpose from time to time. Forinstance, we may embed e-mail addresses with images. In such cases where we combine non-personal information with personal information, the combined information will be treated by usas personal information per this policy.

Links to websites of third party marketers

If our websites contain links to third parties' websites, please do note that we will not be responsible for the collection, use, maintenance, sharing, or disclosure of data and informationby such third parties. For information provided by guests on third party sites, the privacy policyand terms of service on those sites will be applicable and it is advisable to read the privacypolicies of websites that the guests visit before submitting personal information.

Hotel Kailash Tower has a strict policy regarding the protection of itsguests’ personal information

Hotel Kailash Tower will take the necessary measures to:

→ Protect guests’ personal information collected against unauthorized access, disclosure,alteration or destruction.
→ Keep the guests’ personal information up-to-date, consistent with applicable law.
→ When guests transact online, we seek to protect their personal information that theyprovide. However, do note that no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.
→ Ensure that our affiliates and service providers take reasonable measures to maintain theconfidentiality of personal information about guest.

How long does Hotel Kailash Tower retain your personal information?

Hotel Kailash Tower will retain guests’ personal information for the periodnecessary to fulfil the purposes outlined in this policy document, unless a longer retentionperiod is required or permitted/mandated by applicable law.

To ensure your security

→ For your own privacy we advise guests not to include sensitive personal information inany emails they may send to us. Please do not send credit card numbers or any sensitivepersonal information to us via email.
→ We do not knowingly collect personal information from individuals under 18 years ofage. As a parent or legal guardian, please do not to allow children to submit personalinformation without prior permission.